Last Updated: [June 2023]

Thank you for using our taxi booking website “PENGUIN LUXURY PASSENGER TRANSPORT L.L.C”. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access and use our services. By using our Website, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect
1.1 Personal Information: When you use our Website, we may collect certain personal information from you, such as your name, contact details, email address, and payment information. We collect this information to process your bookings, provide you with the requested services, and communicate with you regarding your bookings.

1.2 Location Information: To provide our taxi booking services, we may collect and process location information, including your current location or the location you provide for pickup and drop-off. This helps us connect you with nearby drivers and facilitate your transportation requests.

1.3 Usage and Device Information: We may automatically collect information about your usage of the Website and the devices you use to access it. This includes your IP address, browser type, operating system, and interactions with the Website. This information is used for analytical purposes and to improve our services.

2. Sharing of Information
2.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers may have access to your personal information to perform specific tasks on our behalf, such as processing payments or facilitating communication. However, they are obligated to handle your information securely and are prohibited from using it for any other purpose.

2.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid request from a governmental authority, court, or law enforcement agency.

3. Cookie Policy
3.1 Cookies: Our Website uses cookies, which are small text files stored on your device. These cookies help us enhance your browsing experience, remember your preferences, and analyze website traffic. You may choose to disable cookies in your browser settings, but please note that certain features of the Website may not function properly as a result.

3.2 Third-Party Cookies: We may also allow third-party advertising partners and analytics providers to place cookies on our Website. These cookies are subject to the privacy policies of the respective third parties and are used for tracking and targeting purposes.

4. Data Security
4.1 We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

5. Your Rights and Choices
5.1 You have the right to access, correct, update, or delete your personal information. You may exercise these rights by contacting us using the contact details provided at the end of this Privacy Policy.

6. Changes to this Privacy Policy
6.1 We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes through prominent notices on the Website or by email. Your continued use of the Website after such changes constitutes your acceptance of the revised Privacy Policy.

7. Airport Pickup Policy

7.1 An additional fee of 40 AED will apply for Airport Pickup Services.

7. Contact Us
7.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: booking@penguin.taxi
Phone: +971 50 425 1612

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